Important information
Subscriptions cover your whole school
Any teacher at your school can agree to subscribe
You must agree to subscription renewal before your trial period or current subscription ends, to maintain access
You can submit one purchase order if you use multiple Sparx products, though separate invoices will be issued
When you submit an agree to subscribe, you are agreeing to our Terms and Conditions so please make sure you are happy to proceed before saving your request.
This article is intended for schools that manage and pay for their subscription themselves (rather than their MAT or parent organisation managing their subscription).
Managing your subscription
Subscribing or renewing
Subscribing or renewing
Go to 'Management' → 'School Settings' → 'Subscription'
If your trial or subscription is ending, you'll also see a notification at the top of your screen, which you can click to go to the subscription page
Choose your preferred subscription length
Click 'Agree' to subscribe
What happens next?
Your school's Finance Contact will receive an email requesting a purchase order (PO)
Once we receive the PO, our Accounts Team will send an invoice within 5 working days
Payment is due within 28 days of your subscription start date
You can track subscription progress under 'Management' → 'School Settings' → 'Subscription'
Payment timing options
Payment timing options
Using current academic year's budget
Agree to your subscription before the end of this academic year or end of trial period
Submit your PO promptly
You can settle the invoice immediately using the current year's budget
Using next academic year's budget
Still agree to your subscription before the current academic year or trial ends
Payment won't be due until 28 days after your new subscription starts
For most UK schools, this means payment is due by the end of September
Frequently asked questions
When should I start the subscription renewal process?
When should I start the subscription renewal process?
We recommend starting the renewal process at least 4-6 weeks before your current subscription ends to ensure a smooth transition and maintain uninterrupted access.
What happens if we don't renew before our current subscription ends?
What happens if we don't renew before our current subscription ends?
Access to Sparx will be automatically suspended if we don't receive a subscription agreement in your Sparx site before your current subscription ends. To avoid any disruption, make sure to complete the renewal process before then.
Can I change the subscription length after agreeing?
Can I change the subscription length after agreeing?
Contact us using the 'Help Support' option in your Sparx site if you need to change your subscription length after submitting your agreement.
What should I do if our Finance Contact changes?
What should I do if our Finance Contact changes?
You can update the Finance Contact details in Staff Manager before submitting your subscription agreement to ensure the correct person receives the PO request.