While most settings in Sparx Maths can be managed directly by your school, some changes need to be made by the Sparx team. This article outlines which changes you'll need to contact us about and how to request them.
Changes that require Sparx support
School details
School details
School name changes
Academic year start/end dates
Changes to your school group/trust affiliations
Student account settings
Student account settings
Turning off bookwork checks for individual students with specific needs
Enabling text selection for students who use screen readers
Technical settings
Technical settings
Removal from the schools leaderboard
MAT Login requests
If you require a MAT login, and there are only a few schools in your Trust, then the Sparx Leader for each of your schools can add you. However, if your Trust has a large number of schools then please get in touch and we can create a MAT login which will allow login access to all your schools.
How to request changes
If you need to contact us to make one of these changes, please use the 'Help & Support' button at the top of your Sparx Maths site, and send us a message.
Important information
Some changes may take up to 24 hours to take effect
Some of the changes listed above will affect multiple Sparx products
Certain changes may require approval from your school's key contacts