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Removing classes and students

How to remove your classes and students in Sparx Maths.

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Written by Richard Boyd
Updated over a week ago

This article is intended for schools that import their classes and students from their MIS (see this article if your school uses CSV import).

Removing classes

When you remove a class from Sparx Maths, all students in the class will also be removed.

  1. Go to 'Management' β†’ 'Class Manager' β†’ 'Import & Manage Classes'
    ​

  2. Click 'Remove' next to any classes that you want to remove, on the right-hand side of the screen

  3. Click 'Preview changes'

  4. Check that you're happy with the changes that will be made. The preview will show you:

    • Classes to be removed

    • Students to be removed

  5. Click 'Sync changes' if you're happy with the preview.

Removing students

  • Typically, students need to be removed from your MIS in order for them to be removed from Sparx Maths

  • Removals will reflect in Sparx Maths after the next sync. See the 'Keeping class and student data in sync with your MIS' section below for more information.

  • If removals have already been made in your MIS and you want them to show in Sparx Maths sooner, you can perform a manual sync (described in the section referenced above)

  • If you need to retain the student's record in your MIS, but you no longer want them to show in Sparx Maths (for example, for Data Protection compliance), you can ask your school's technical contact to add the student to the blocklist in Wonde, which will prevent us from being able to see their data.

Keeping class and student data in sync with your MIS

  • Once classes and students have been imported into Sparx Maths:

    • We'll automatically sync student removals from your MIS.

    • We won't automatically sync class removals - you'll need to run a manual sync and confirm the removal as described below.

  • When you make a change in your school's MIS, the changes won't show in Sparx Maths immediately

    • Changes in your MIS are synced to Sparx Maths via a third party service called Wonde

    • Wonde pulls data from your MIS roughly every 4 hours

    • Sparx Maths pulls data from Wonde automatically overnight

    • As such, changes typically reflect in Sparx Maths within 24 hours

  • For urgent changes, you can perform a manual sync:

    1. Go to 'Class Manager' β†’ 'Import & Manage Classes'

    2. Click 'Preview changes'

    3. Click 'Sync changes' if happy with the preview


Frequently asked questions


How long does it take for changes in my MIS to appear in Sparx?

Changes sync automatically overnight. If you need changes to appear more quickly, you can perform a manual sync, but note that changes maytake up to 4 hours to be available for syncing to Sparx Maths.

What happens to student data when they are removed through MIS?

When a student is removed from your MIS, they will lose access to Sparx Maths after the next sync. If the student returns to your school at a later date and is added back to your MIS, their Sparx account will be reactivated with their previous data intact.

Student/class removed by mistake

Student returns

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