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Adding parent emails

R
Written by Richard Boyd
Updated over 2 weeks ago

This article is intended for schools that import their classes and students from their MIS (see this article if your school uses CSV import).

As long as they're correctly configured in your school's MIS, parent/carer email addresses will be automatically imported into Sparx Maths, to enable weekly homework update emails.

These emails have been shown to increase homework completion rates by 15%.

Configuring parent email addresses in your MIS


You may need to ask your school's MIS Administrator or technical contact to help you to check these settings.

By default, we import contacts who have:

  • The parental responsibility flag set to "Yes" in your MIS

  • The highest priority level

  • For example, if a student has four contacts:

    • Parent A: priority = 1, parental responsibility = "No"

    • Parent B: priority = 2, parental responsibility = "Yes"

    • Parent C: priority = 3, parental responsibility = "Yes"

    • Parent D: priority = 2, parental responsibility = "Yes"
      ​
      We would import Parent B and Parent D's email addresses.

How do I import other priority levels

  1. Go to School Settings > Parent Emails

  2. Under "Parent/carer contacts priorities in MIS/SIS", choose "Import contacts with specific priorities"

  3. Click Import next to the priority levels you want to include

  4. Changes will take effect at the next overnight sync or you can go to Class Manager > Import and Manage Classes, and preview and complete the import straight away

Preventing us from accessing parent data in your MIS

  • Turning parent/carer emails off in Sparx will not stop us from receiving them from your MIS if you have previously allowed us access to them, we just won't use them.

  • If your school does not intend to use parent emails longer term, it is better that we don't have data that we don't need.

  • You can also prevent us from receiving data about specific parents.

  • To do this, ask your school's MIS Administrator or technical contact to change the data-sharing permissions in Wonde, as explained in this video:

Common Tasks

Viewing imported parent emails

  1. Go to Student Manager

  2. Click on a student's details

  3. Scroll to the Parent/Carers section to view email addresses

Managing parent email settings

  • Enable/disable emails for individual students on the Student Manager page
    ​

  • Enable/disable emails for all students on the School Settings page
    ​

  • Parent/carers can unsubscribe via a link in the emails they receive
    ​

Frequently asked questions

When will changes to parent emails in our MIS appear in Sparx?


Changes will sync overnight. For urgent changes, you can perform a manual sync from Class Manager > Import and Manage Classes.

Do I have to share parent emails?


No, sharing parent emails is optional. You can control what data is shared through your Wonde portal.

What if I want to stop sharing parent emails?


Ask your Network Manager to change the data-sharing permissions in Wonde. Any subsequent homeworks won't have associated parent contacts.

Do I need to get permission from each parent?


No, you do not need to do this, parent emails are covered under a lawful basis other than consent. Parent emails are provided to Sparx (as data processor) by the school (the data controller). As such, the school is effectively the sender of the emails.

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