This article is intended for schools that import their classes and students via CSV (see this article if your school uses MIS import).
You can include parent/carer email addresses when importing your students via CSV, to enable weekly homework update emails.
These emails have been shown to increase homework completion rates by 15%.
Adding parent emails via CSV upload
Adding parent emails via CSV upload
Include parent email addresses in Column 8 of your CSV file
Multiple email addresses should be comma-separated
Upload your CSV following the standard student import process
See our Adding classes and students article for detailed guidance
Adding parent emails manually
Adding parent emails manually
Go to Student Manager
Find the student using Search Students or by selecting their class
Click the pencil icon to edit their details
Add parent/carer email addresses in the relevant section
Click Save
Managing parent email settings
Managing parent email settings
Enable/disable emails for individual students on the Student Manager page
Enable/disable emails for all students on the School Settings page
Parent/carers can unsubscribe via a link in the emails they receive
Viewing parent emails
Viewing parent emails
Go to Student Manager
Click on a student's details
Scroll to the Parent/Carers section to view email addresses
Frequently asked questions
Can I add multiple email addresses for a parent/carer?
Can I add multiple email addresses for a parent/carer?
Yes, when using CSV import you can include multiple email addresses separated by commas in Column 8.
What happens if I leave the parent email column blank in my CSV?
What happens if I leave the parent email column blank in my CSV?
The field is optional - leaving it blank won't affect the rest of the import process.
Can parents opt out of emails?
Can parents opt out of emails?
Yes, every parent email includes an unsubscribe link that allows them to manage their preferences.
